We know that you need your fleets on the road, everyday, all day keeping your business running. With all the extra miles, fleet vehicles are four times as likely to have a roadside event. Whether it is roadside, maintenance or transport, let us take the hassle out of fleet management.
You know the ins and outs of your business. We know how to keep the wheels turning. Together, we can configure a program to meet your needs. Our flexible solutions, built on the Swoop® Dispatch Management platform, can be paired with your contact center or ours, your network or ours. Choose any combination to make the most of your program.
Swoop Dispatch Management is a software platform that is vertically integrated and configurable to the needs of your fleet and the needs of your customers’ fleets, providing full transparency for each event.
Contact center support is a key component to enabling an omnichannel experience. From managing requests and monitoring active jobs to assisting with escalations, our agents are highly trained to support roadside assistance and accident management across 100+ client programs, and more than 12 million events per year.
We know that a reliable network of service providers is vital for successful fleet management. Agero’s robust nationwide network includes pre-screened service providers covering every zip code of the U.S. who are held to high performance standards and strict compliance requirements, ensuring quick and safe completion of each event.
Our full suite of digital solutions are designed to ensure full real-time visibility for you, easy access for your dealers to request and monitor support plus mobile tools for your drivers.
Delivering reliable solutions to keep your fleet vehicles running is what we do, every day, everywhere and we’ve been at it for decades.
of U.S. zip codes covered
of data power our provider selection algorithm
of experience supporting vehicles
digital experience for your drivers and your team
For fleet businesses, roadside events impact both productivity and revenue. A leader in the space is Fleet Response. Learn about their business and their experience with Swoop.
The 511 podcast features insights, innovators and other factors that impact roadside today and in the future.
“I particularly enjoy the impact that Agero’s work has on the individual drivers, taking a bad situation, like a roadside event, and turning it around.”
Explore how our flexible roadside solutions, built on the Swoop Dispatch Management platform, can help keep your fleet on the road and your business moving ahead.
