Multimedia
However you learn, we have it covered
Follow along with us as we research, learn, explore and engage with the people, companies, and trends impacting drivers everywhere.
“The 511: All Things Roadside” Podcast
Learn from the experts about the major trends impacting roadside today and tomorrow. Our host, Robert Bacon, connects with industry leaders to explore a range of topics most important to our clients and their customers.
Videos
Agero’s new enhanced services powered by Swoop allow full transparency between the customer, agent, provider, and client. Click play to watch.
White Papers
The Value of On-Scene FNOL
Facing fluctuating margins, auto insurers are seeking ways to reduce claims cost and improve the customer experience. Receiving First Notice of Loss (FNOL) on-scene creates just this opportunity.
Challenges Facing the Towing & Road Services Industry
Changing dynamics, increased cost and labor competition put consumer roadside experience at risk.
A Measure of Towing and Road Industry Cost Inflation
A look at towing and road service industry inflation 2012-2018.
Primary Accident Tows: A Key Weapon to Combat Claims Severity
Insurance providers today are fighting the rapid growth in auto-physical claims severity, with costs rising by over $600 in six years. In this report, learn about the cost saving opportunity presented by primary tows from the accident scene.
Infographics
Infographic: Roadside Safety Do's and Don'ts
As common as vehicle breakdowns are, what's typically overlooked are the dangers associated with roadside events. To ensure you stay as safe as possible and to protect others both on and off the road, here are some tips to follow the next time you have a vehicle disablement issue.
Infographic: Roadside Insights - Exploring Trends and Attitudes
Every year, Agero conducts a benchmark study to learn more about the evolving roadside landscape. We surveyed over 2,500 drivers to get a pulse not only on event predictors, type, and frequency--but also what drivers think and feel about roadside coverage.
Infographic: Why Driving is More Dangerous Than Ever and How to Prioritize Driv…
Our data is telling an alarming story - driving is more dangerous than ever. We have reported in the past how driving behavior changed during the pandemic, leading to a spike in fatal accidents.
Roadside by the Numbers
Agero has been providing roadside assistance across the country for 50 years. We are proud of our scope and scale. We have the reach and resources to partner with leading insurers and automotive brands to help consumers with their roadside needs. Don’t just take our word for it, let the numbers speak for themselves:
When it Comes to Vehicle Breakdowns, There is No Magic Formula
To help us understand how consumers respond to breakdowns, we surveyed several hundred drivers to tell us about their experience during a recent roadside event.
The Economic and Social Impacts of Vehicle Breakdowns
Breakdown events cause major disruptions to the drivers who experience them each day, but there are hidden costs that are much less apparent. Our team went beyond the mechanics of individual events to explore how breakdowns affect our economy and society as a whole.
The Service Provider Industry Needs Our Help – An Analysis
A comprehensive analysis of the cost and labor dynamics affecting the sustainability of the towing industry.
Ushering in the Era of Electric Vehicles
See how electric vehicles have established a foothold in the auto market in recent years, going from niche vehicle to the mainstream.
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