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Latest News and Media Coverage
We’re not just driving our clients forward. We’re driving our industry forward. Learn the many ways we’re leading.
RECENT PRESS RELEASES AND ANNOUNCEMENTS
Hagerty Renews Multi-Year Partnership with Agero to Continue Delivering Specialized Roadside Assistance to Driving Enthusiasts
Renewed partnership enables Hagerty to continue bringing unmatched customer-focused experiences to Drivers Club members.
The Top 50 Women Chief Marketing Officers of 2024
Women We Admire is pleased to announce Beth Davidson from Agero as one of The Top 50 Women Chief Marketing Officers of 2024.
BostonCISO Honors Agero’s Bob Sullivan with 2024 ORBIE® Award
Prestigious award program recognizes technology leadership excellence throughout New England.
NICB and Agero Join Forces to Combat Insurance Fraud
Two leaders in their respective industries are joining forces to protect insurers and our communities from questionable third-party roadside and vehicle service providers to deter insurance fraud.
Ford Motor Company Renews 15+ Year Partnership with Agero for Advanced Roadside Assistance to Drivers Across the U.S.
Agero’s market leadership and innovation for EV roadside solutions were key drivers in Ford Motor Company’s decision to renew the partnership.
Forbes Honors Agero in Distinguished ‘America’s Best Midsize Employers’ List for Third Consecutive Year
Forbes recognition adds to growing list of accolades Agero has already received in 2024.
Recent Media Coverage
PC360 Insurance Speak: What do today's auto insurance customers want from their carriers?
Patti Harman and Insurance Business Lead Chetan Ghai discuss the growing challenge insurers face in standing out from the pack, and how a value-added service like roadside assistance can be a key differentiator.
ITA Pro: Four Benefits of Integrating Mobile Crash Detection and Accident Management
Sr. Director of Product Management Mubbin Rabbani discusses the impact of mobile crash detection and the benefits of integrating this technology into a comprehensive digital accident management process
Wards Auto: Agero Introduces Touchless Towing Service
This turnkey technology solution and tow service makes it simple and cost-effective for automotive dealers, repair facilities and body shops to offer customers a touchless direct tow to their facility after a vehicle breakdown.
TowTimes.com: Agero Summer Hustle Tow Sweepstakes
Agero launches summer sweepstakes for in-network tow providers, offering a chance to win weekly prepaid card prizes.
Automotive News: Innovation Q&A: The Outlook for Electric
Cathy Orrico shares insights on the market outlook for electric vehicles in this executive roundtable Q&A.
Toolbox for IT: Designing a Digital Contact Center Customer Journey That Ensures Satisfaction
How a digital-first contact center approach, with methodical escalation to agents for human connection and managers for resolving the most difficult requests, is key to ensuring customer satisfaction.
Snow Snowflake and sigma help this company be nimbler and more agile
Senior Manager of Data Science Cathy Slesnick talks with local technology outlet Built In Boston on the technologies we’re leveraging to build and maintain our data pipeline.
CMSWire: 4 Reasons Why the Call Center Should Be Omnichannel
VP Chris Richard discusses the delicate balance between leveraging automation and an empathetic and trained workforce.
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More Media Coverage
- Insurance Innovation Reporter: NICB and Agero Partner to Combat Insurance Fraud (June 13, 2024)
- InsureTech Digital: NICB and Agero Partner to Combat Insurance Fraud (June 13, 2024)
- AutoBlog: NICB and Agero Join Forces to Combat Insurance Fraud (June 12, 2024)
- Independent Agent Magazine: 3 Ways Roadside Assistance Maximizes Agent Success (March 27, 2024)
Motor.com: AGERO EXPANDS DEPLOYMENT OF CRASH RESPONSE TECHNOLOGY FOLLOWING SIGNIFICANT GROWTH IN 2023 (March 21, 2024) - CarInsurance.com: Guide to roadside assistance plans in 2024 (February 8, 2024)
The Penny Hoarder: Say Goodbye to Roadside Panic — Discover the Secret Service You Already Own (January 26, 2024) - American Towman: Quick Reference Guide to EVs (December 2023)
- TowTimes.com: Agero’s 2023 Summer Hustle Winners (November 3, 2023)
- Tow Industry Week: Agero Announces Summer Hustle Winners (October 16, 2023)
- PropertyCasualty360: An 'instant' approach to accident management & crash response (October 11, 2023)
- Chattanoogan.com: Agero Donates $15K To Chattanooga’s International Towing Museum (October 6, 2023)
- Built in Boston: These Customer Success Managers Make Complex Relationships Simple — and Help Clients Thrive (September 14, 2023)
- Insurance Thought Leadership: A SECRET WEAPON AGAINST CLAIMS INFLATION (September 14, 2023)
- Boston Globe: Wolk celebrates half-century of helping you by the side of the road (September 11, 2023)
CarBizToday: Four Ways Dealers and Automakers Can Support Customers and Drive Loyalty (July 2023) - TowTimes.com: Agero Launches Third Annual Summer Hustle Performance Program for Tow and Roadside Assistance Providers (June 30, 2023)
- CXO Outlook: Agero: Fostering Innovation in Insurance (June 28, 2023)
- Tow Industry Week: Agero To Launch 3rd Annual Summer Hustle Program (June 28, 2023)
- Modern WorkTruck Solutions: The Complexities of a Heavy-duty Tow (June 27, 2023)
- Built in Boston: How 4 Company Leaders Build Trust Through Transparency (June 14, 2023)
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